Privacy policy

Sana Safinaz Bangladesh is committed to protecting customer data and ensuring transparency in data handling practices.

Information We Collect

  • Name
  • Phone number
  • Email address
  • Billing & shipping address
  • Order history
  • Payment confirmation details
  • Website browsing & technical data

Why We Collect Information

  • To process and deliver orders
  • To provide customer support
  • To improve website performance
  • To send marketing updates (only with customer consent)
  • To prevent fraud and ensure transaction security

Data Sharing

We do not sell customer data.

Information may be shared only with:

  • Courier partners
  • Payment gateways (SSLCommerz, bKash, Nagad)
  • Technology service providers
  • Legal authorities (if required by law)

Data Protection

  • Encrypted HTTPS/SSL systems
  • Secure payment gateways
  • Restricted internal data access
  • No storage of card details

Customer Rights

Customers may:

  • Request data correction
  • Request data deletion (where legally permissible)
  • Unsubscribe from marketing communications
  • Request account closure